top of page

Terms & Conditions (Terms of Use)

​

Last updated: 4 December 2025

Welcome to Storease (“Storease”, “we”, “us”, or “our”).
These Terms & Conditions (“Terms”) govern your access to and use of our website located at www.storease.ca (the “Site”) and any content, features, or services made available through it (collectively, the “Services”).

By accessing or using the Site or Services, you agree to be bound by these Terms. If you do not agree, you must not use the Site or Services.

 

1. Who We Are

Storease is a digital marketing and customer experience (CX) consultancy that offers services such as CX insight discovery, persona and journey mapping, personalization strategy, omni-channel engagement, digital marketing strategy, SEO, PPC, website development, social media management, branding, and related services for businesses.

Contact details

Storease operates out of Toronto, Ontario, Canada.

 

2. Eligibility

By using the Site, you represent and warrant that:

  • You are at least the age of majority in your province, state, or country of residence; and
     

  • You have the legal authority to accept these Terms on your own behalf or on behalf of a company or other legal entity, and to bind that entity to these Terms.
     

If you are using the Site on behalf of a business, “you” and “your” refer to that business.

 

3. Using Our Site and Services

The Site is provided for general informational and marketing purposes only. Use of the Site does not create a client or agency relationship between you and Storease.

Any actual engagement of our Services (for example, a marketing strategy project, CX consulting, website build, or campaign management) will be governed by a separate written agreement, proposal, or statement of work between you and Storease. If there is any conflict between such an agreement and these Terms, the written agreement will prevail for the relevant services.

You agree that you will not:

  • Use the Site for any unlawful, fraudulent, or malicious purpose;
     

  • Attempt to gain unauthorized access to any part of the Site, our systems, or other users’ information;
     

  • Interfere with or disrupt the operation of the Site (for example, by introducing viruses, bots, scraping scripts, or other harmful code);
     

  • Copy, reproduce, distribute, modify, or create derivative works of any content on the Site except as expressly permitted by these Terms or with our prior written consent.
     

 

4. Information You Provide

When you contact us via forms, email, or phone, you agree that:

  • All information you provide is accurate, complete, and current;
     

  • You have the right to provide that information; and
     

  • You will not submit content that is unlawful, abusive, defamatory, obscene, infringing, or otherwise objectionable.
     

We may refuse, limit, or terminate your access to the Site or our Services if we reasonably believe that any information you have provided is inaccurate, misleading, or violates applicable law or these Terms.

 

5. Intellectual Property

Unless otherwise stated, all content on the Site—including text, graphics, images, logos, icons, videos, layouts, and design—is owned by or licensed to Storease and is protected by copyright, trademark, and other intellectual property laws.

You may:

  • View the Site and its content;
     

  • Print or download a reasonable number of pages for your own internal, non-commercial use.
     

You may not:

  • Reproduce, republish, upload, post, transmit, distribute, or otherwise use any content from the Site for commercial purposes without our prior written consent;
     

  • Remove, obscure, or alter any copyright, trademark, or proprietary notices.
     

All trademarks, service marks, and logos on the Site are the property of their respective owners. Use of any Storease marks without our prior written consent is prohibited.

 

6. No Professional Advice or Guarantees

The information on the Site is provided for general information only and does not constitute professional, legal, financial, or other advice. You should not rely solely on any Site content in making decisions and should consult appropriate advisors as needed.

Marketing, CX, and digital strategies inherently involve variables beyond our control (for example, market conditions, platform policies, competitor actions). Accordingly, we do not guarantee any specific results, such as increases in revenue, traffic, conversions, engagement, or rankings, even if we describe past performance or case studies.

 

7. Third-Party Links and Tools

The Site may contain links to third-party websites, tools, social media platforms, or resources that are not owned or controlled by Storease.

  • These links are provided for convenience only.
     

  • We do not endorse or assume responsibility for any third-party sites, content, products, or services.
     

  • Your use of third-party sites is at your own risk and subject to their own terms and privacy policies.
     

 

8. Payments and Proposals (If Applicable)

To the extent that any pricing, packages, or proposals are discussed or displayed via the Site:

  • All such information is indicative only and does not constitute a binding offer.
     

  • Final scope, fees, payment terms, and timelines will be set out in a separate written agreement or proposal accepted by both parties.
     

  • Unless otherwise agreed, invoices are payable in the currency and within the time period specified on the invoice or in the applicable agreement.
     

We reserve the right to correct errors or omissions in any pricing or descriptions at any time.

 

9. Confidentiality

If you engage our Services and share non-public business information with us, we will treat such information as confidential in accordance with any applicable service agreement and reasonable industry practices. However, we may use aggregated, de-identified information for internal analytics and portfolio purposes (for example, describing results without identifying you by name, unless you consent).

You agree to keep confidential any non-public information we share with you, such as proprietary methodologies, strategies, or documentation.

 

10. Disclaimer of Warranties

The Site and all content are provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory.

To the fullest extent permitted by law, Storease disclaims all warranties, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement;
     

  • Any warranty that the Site will be uninterrupted, timely, secure, error-free, or free of viruses or other harmful components;
     

  • Any warranty regarding the accuracy, completeness, or reliability of any content.
     

You use the Site and Services at your own risk.

 

11. Limitation of Liability

To the fullest extent permitted by applicable law, in no event will Storease, its directors, officers, employees, contractors, or agents be liable for:

  • Any indirect, incidental, consequential, special, exemplary, or punitive damages;
     

  • Any loss of profits, revenue, business, goodwill, or data;
     

  • Any damages arising out of or relating to your use of, or inability to use, the Site or its content,
     

even if we have been advised of the possibility of such damages.

To the extent any liability cannot be excluded, our total aggregate liability for any claims arising out of or related to the Site or these Terms will be limited to CAD $100 or the amount you actually paid to us for Services in the twelve (12) months preceding the event giving rise to the claim, whichever is greater.

Some jurisdictions do not allow limitations of certain damages, so some or all of the above limitations may not apply to you.

 

12. Indemnity

You agree to indemnify, defend, and hold harmless Storease and its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with:

  • Your use of the Site or Services;
     

  • Your violation of these Terms; or
     

  • Your violation of any rights of a third party.
     

 

13. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or related to them or the Site will be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without giving effect to any conflict of law principles.

You agree that any legal action or proceeding between you and Storease relating to these Terms or the Site will be brought exclusively in the courts of Toronto, Ontario, Canada, and you hereby submit to the personal jurisdiction of such courts.

 

14. Changes to the Site and Terms

We may modify, suspend, or discontinue any part of the Site at any time, with or without notice.

We may also update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the Site after any changes are posted constitutes your acceptance of the revised Terms.

 

15. Contact Us

If you have any questions about these Terms, please contact us at:

Website: https://www.storease.ca

bottom of page